Frequently Asked Questions

Shipping is calculated at checkout, from everything in your basket together. You see the exact amount before you pay, and nothing is added afterwards. As a guide:

Two things worth knowing. Age makes things fragile in ways that size does not predict — a small piece with a thin rim often needs more protection, and therefore a bigger box, than something twice its size. And pieces that travel together are charged as one shipment rather than one fee each. That is what makes Open Box worth using: a box gathered over a few weeks costs one shipping fee, not five.

Everywhere I can reach. Most of what leaves here goes to the United States; the rest travels within Europe, the UK and Sweden. If your country is not offered at checkout, write to me and I will find a way.

By hand, at the same table where the pieces were photographed. Fragile things are wrapped individually and cushioned on every side, and I would rather use a bigger box than take a chance.

Most of what your parcel is made of has already had a life — boxes and padding that arrived here with something else, plastic recycled from shipments I receive rather than bought new. When I do have to buy packaging, it is paper. So your parcel may not look uniform, and the tape may not match. That is deliberate.

Parcels leave within one to two business days. From Sweden, allow roughly one to two weeks to the United States and Canada, and three to seven days within Europe and the UK. Swedish orders usually arrive within a few days. You will have a tracking number as soon as the label is made. If you have chosen Open Box, your parcel leaves one to two days after the shipping is settled.

If you are in the United States, no. Orders are sent DDP — Delivered Duty Paid. The dollar price you see already includes import duties and tariffs, so there is nothing further to pay on arrival and no customs paperwork for you to complete. Within the European Union there is no customs procedure at all, since I ship from Sweden. Everywhere else, any duty your country applies is collected by the courier and set by your customs authority rather than by me.

Because it already carries the duty. Rather than leave you with a surprise invoice at the door, I pay it in advance and build it into the price. What you see is what the piece costs you, delivered.

A way to get more for what you spend on shipping. Choose Open Box at checkout and your pieces are set aside here for up to thirty days while you add to them. Close the box whenever you like within those thirty days, and everything travels home together in one shipment — one shipping cost instead of one for each piece. The more you gather, the less each piece costs to bring home.

Select Open Box instead of Standard at checkout. It works on Instagram as well as here, so you can buy in both places and collect everything in the same box. If you are buying through Instagram, tell me in a DM or by email. I will write to you when your box is ready to send, and again before the thirty days are up.

Old and used, which is the point. Nearly everything here has spent decades in a working kitchen, and it shows: crazing in the glaze, softened edges, the odd stain that will not come out. Here, none of that counts as a fault. A chip is a receipt — proof of an age, a household, a life the piece had long before yours. It is most of what makes a thing worth having.

Where there is real damage — a hairline, a repair, a loss that changes how a piece reads — I say so in the description and photograph it. The photographs are the description. Please look at all of them, and ask me anything you are unsure of.

These are sold as decorative pieces. Old glazes were made under other rules than today's, and I would rather you enjoyed them on a shelf or a table than took the chance.

Each piece is usually the only one, so when it goes, it is gone. Now and then I am lucky and find several of the same — when that happens it says so on the product page. New finds are opened to my list first, one to two times a month, before they appear in the shop. Smaller pieces go up in Friday story sales on Instagram in between.

Yes. Write to me within fourteen days of your parcel arriving, and you have a further fourteen days to send it back. Once it reaches me I refund the price of the piece. Shipping is not refunded, and the return journey is yours to arrange and to pay for. But do look closely at the photographs first, and ask me anything you are unsure of — I would much rather answer a question than have a piece travel twice.

Often, yes. Tell me what you are after and I will keep it in mind on the next buying trip. Some of my favourite finds started as somebody's request.